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Services / Cloud & Operations

Service · Cloud & Operations

What we build, we run.

We look after your cloud every day: we make sure your systems, data, and agents are working, your infrastructure scales up when demand rises, and each day's spend is in plain view.

6 p.m.

every day, an agent reports the spend for each cloud account. It's how we run our own.

The problem

The situation today.

A data load fails overnight, and no one finds out until the morning report.

Service goes down because of a cloud limit no one was watching.

Access is scattered, and no one knows the spend until the bill arrives.

How it works

The 6 p.m. report.

Every day, an agent reviews the spend across all cloud accounts, finds what changed, and tells the team. It's how we run our own.

Capabilities

What we do well.

Monitoring and alerts

We find out before your users do: every system and every agent is monitored, with alerts going to the right person.

  • Dashboards and alerts in Grafana, Loki, and CloudWatch
  • Traces for every AI agent
  • On-call coverage with alerts and a playbook for every failure

Your data, always up to date

Every nightly data load is monitored; if one fails, it retries on its own or sends an alert with the details.

  • Retries, checkpoints, and quarantine
  • Alerts when a source stops responding
  • Daily operation of ETL and ingestion jobs

Infrastructure that scales with demand

More capacity at peak times and less when demand drops, with no one having to step in.

  • Processes that scale with the backlog and drop back to zero
  • Kubernetes with KEDA and Karpenter
  • Serverless where it makes sense

Cloud limits under control

We measure each service's limits and request increases before they slow down your operations.

  • Quotas measured at peak usage
  • Increase requests backed by evidence
  • Bedrock, Textract, and whatever your workload uses

Changes without disruption

Every change goes through development and testing before it reaches production, and it can be rolled back if something goes wrong.

  • Development, staging, and production
  • GitOps with ArgoCD and keyless GitHub Actions (OIDC)
  • Everything as code with Terraform

Secure accounts, visible spend

Every project in its own account, open only to authorized people, with each day's spend by account and by project.

  • Multi-account organization with no root access
  • One technical identity per project
  • Daily spend report and an owner for every resource
Accounts

Separate and secure from day one.

Each project lives in its own account, created as code: it starts locked down, deploys without stored keys, and shows up in the cost report from day one. That's how we set up the accounts for a pharmacy chain.

What we run

Real operations, starting with our own.

Real cases, described by industry. Client names are kept confidential.

Cloudih · our own operationsAI agent · Cost Explorer

Every cloud account's spend, reported daily by an agent.

Every evening it sends the spend for each account and each project, flags spikes and new services, and answers questions over chat. That's how we found forgotten resources that were still being billed.

6 p.m.every day, the spend report for every account
Pharmacy chainAWS Organizations · Terraform · OIDC

Separate, secure cloud accounts, created in minutes.

Development and production live in separate accounts that start with no master password, and only authorized people can get in. Changes deploy automatically from GitHub, with no stored keys that could leak.

Minutesto create the production account, defined in code
Logistics SaaSCUR 2.0 · Athena · QuickSight

Cloud spend, explained for leadership.

One dashboard answers what leadership asks: how much is spent each month, how much is saved and where, how much is paid before and after tax, and which services cost the most.

5leadership questions, answered on a single dashboard
Cloudih · our own operationsTerraform · EventBridge · Lambda

Every cloud resource is tagged with who created it.

Every new resource is automatically tagged with its owner, and alarms arrive by email. That way, no spend is left without an owner.

22components running, all defined in code
Technologies

With the tools you already use.

Clouds
AWSGoogle CloudAzure
Operations
KubernetesDockerTerraformGrafanaCloudWatch
Delivery
GitHubBitbucketJenkinsArgoCD
Next step

Start with an assessment.

Within weeks, you know where the value is. From month one, you see it.

Book your assessment Explore our services in more detail →